Rapid Response to a Hot Water Leak in Duncraig

by | May 29, 2023 | 0 comments


At Plumbing Group WA, we understand that certain plumbing issues simply can’t wait. A prime example is a water leak, particularly when it’s in a potentially problematic location such as a roof space. In this article, we recount a real-life instance of our rapid response to a serious water leak in a home in Duncraig, Perth’s Northern Suburbs.

An Urgent Call

We received a call from a homeowner who discovered a water leak in their roof space. Aware of the potential damage and risk posed by such a leak, we swiftly rearranged our job schedule to attend to the issue on the same day.

Detecting the Problem

On arrival, we listened to the customer’s hypothesis about the leak’s origin. However, to ensure accuracy, we conducted our own thorough investigation, ultimately discovering the leak on a fitting on the hot water line.

Before and After leak repaired.
Brass work before and after

Swift Resolution

Once we identified the issue, we swiftly removed the section of the leaking pipe and fittings and replaced them with new ones. To ensure no other leaks were present, we conducted an inspection of the roof within the zone of the initial leak and ran a water test.

Protecting the Home and its Occupants

Thanks to our prompt response and efficient service, we were able to fix the leak on the same day, significantly minimising any risk to the house or its occupants.


This experience underscores the importance of prompt and professional plumbing services in mitigating risks and preventing potential damage to homes. At Plumbing Group WA, we take pride in our rapid response and our commitment to ensuring the safety and satisfaction of our customers. If you encounter a plumbing issue that 

needs immediate attention, don’t hesitate to reach out to us.


1. What should I do if I notice a water leak in my roof space?

If you discover a water leak in your roof space, it’s essential to contact a professional plumbing service like Plumbing Group WA immediately. Leaks can cause significant damage to your home and potentially pose a risk to its occupants if not addressed promptly.

2. How quickly can Plumbing Group WA respond to an emergency situation like a water leak?

At Plumbing Group WA, we understand the urgency of situations like a water leak. We make every effort to rearrange our job schedule to attend to emergency cases on the same day to minimise any potential damage and risk.

3. How does Plumbing Group WA identify the source of a leak?

Our professional plumbers conduct a thorough investigation to locate the source of the leak accurately. In this case, we discovered the leak on a fitting on the hot water line, demonstrating that leaks can occur in unexpected places.

4. How does Plumbing Group WA ensure there are no other leaks present?

After fixing the identified leak, we conduct an inspection of the surrounding area and run a water test. This helps us ensure there are no more leaks and that your plumbing system is functioning correctly.

5. Can Plumbing Group WA handle leaks in complex areas like the roof space?

Yes, our team at Plumbing Group WA is equipped to handle leaks in various locations, including complex areas like the roof space. We have the training and expertise to address these issues effectively and ensure the integrity of your home’s plumbing system.

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