Water leaks can lead to high water bills, but the Water Corporation of Western Australia offers a leak allowance program to help customers save money on their bills. If you suspect you have a leak, it’s important to get it checked and repaired by a licensed plumber. Once the repair is completed, the plumber can apply for a leak allowance rebate on your behalf.
What is a water leak allowance
What is a leak allowance? A leak allowance is a rebate that you can receive if you have a hidden leak and get it repaired by a licensed plumber or a waterwise garden irrigator. You may be able to receive an allowance of up to 50% of the estimated water lost.
To be eligible for a leak allowance, you must meet certain conditions. The leak must be undetectable and not visible. The internal pipework needs to be repaired or verified by a licensed plumber, or for any irrigation repairs, a waterwise garden irrigator. The plumbing or irrigation repairs must be compliant with government regulations, and you must be occupying and/or maintaining the property. Or simply Contact PGWA and we can help you through the process.
What is not Eligible
You won’t be granted a leak allowance for leaks and/or bursts that occur on internal or external taps, internal appliances, fixtures or fittings including dishwashers, hot water systems, toilet cisterns, and valves. Additionally, a waterwise irrigator is not allowed to repair leaks or install manual isolation or backflow prevention devices on your internal plumbing.
How to Apply
How to apply for a leak allowance once we have located and repaired the leak. PGWA can apply for a leak allowance on your behalf. We record the date of the repair, meter number, meter reading upon completion of the repairs, and a description of the repair work completed. The quickest way to apply is for PGWA to do it on your behalf.
How long does it take to get a rebate
Checking on the progress of your application After submitting the application, the Water Corporation of Western Australia will process it within 15 business days and advise you of the outcome. If you’re granted an allowance, the amount you receive will be credited to your account and appear on your next bill.
In conclusion, if you suspect a hidden leak in your property, it’s important to get it repaired by a licensed plumber or waterwise garden irrigator as soon as possible. You may be eligible for a leak allowance rebate of up to 50% of the estimated water lost.
Contact PGWA to provide a comprehensive leak detection service to see if you can start saving money on your water bills today!